Refund policy

Refund & Return Policy

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE.

We company referenced on this page is "J. Lartey Boutique "

All users of this site must agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.

Refund Policy & Store Pick-up

We do not provide REFUNDS under any circumstance other than if the item was not available at the moment of purchase. We offer in store pickups to our customers who live or are in the  Washington D.C area. If items are not picked up within 7 days, customer refuses the right to exchange, or get store credit for their items and the sale becomes final. If the item has not been picked up after 30 days, customer refuses the right to claim their items and no refund or store credit will be provided. If a customer decides they would like their items shipped instead, they can request an invoice for shipping and items can be sent to the address they provide. By selecting in store pick up, the customer agrees to not issue any chargebacks or disputes against J. Lartey Boutique. Items that are shipped, once the customer receives the package (when the tracking number provided by us appears as delivered) the customer agrees to not issue any chargebacks or disputes against J. Lartey Boutique. Furthermore, J. Lartey Boutique is not responsible for packages that are lost or stolen. All claims should be directed at the shipping company provided at the time of delivery.

By visiting or shopping at J. Lartey Boutique you agree to the terms and conditions as well as the return policy as stated on our site. For any questions concerning our return policy and or our terms and conditions, please contact us at